August 10, 2023

Agent

This document describes the hotfix software changes in Emplifi Agent.

Summary of hotfixes to software elements for version 12.0.869

Hotfix Description

User Impact

Case ID

Project ID

Fixed an issue with PCEmail not processing mail when using EWS.


Administrators



A11-1375

Fixed an issue where PDF/Excel reports failed when scheduled if they had certain options selected such as ‘Suppress Repeat’.



Administrators





A11-1395

Updated the new feature in v12.0 to make dates sortable in Excel for the Case Listing Report now must be opted-in by selecting the new Export date time sortable format in Excel checkbox.




Administrators




272533




A11-1397

Fixed an issue with scheduled jobs based off shared favorites only emailing the logs and not the results.



Administrators




A11-1402