Emplifi Agent is a contact center automation solution focusing on business-to-consumer contact. Agent’s documentation has not yet been migrated to the Emplifi Documentation Center. This is due to the unique way the Agent’s documentation is generated, and how you, as an Emplifi customer, access it.
We may, however, include Agent-specific content such as a copy of Release Notes or integration guides with other Emplifi products and Emplifi platform components.
You can browse the Agent documentation set in the imbedded format below or directly.