Emplifi Agent
Emplifi Agent is a contact center automation solution focusing on business-to-consumer contact.
Agent’s product documentation has been migrated to the new documentation site and is available in two versions:
Production - https://agent-docs.emplifi.io/home/Production/
Training - https://agent-docs.emplifi.io/home/Training/
You can toggle between the two version at any point on any page.
![Agent Docs Version Toggle.png](../../../__attachments/190382081/Agent%20Docs%20Version%20Toggle.png?inst-v=e6a47c89-bcfc-4e30-8b36-8f8a8966fd45)
You can browse the Agent documentation set in the imbedded format below or directly.
The old Emplifi Agent documentation site is still available to ensure a smooth transition. We will inform you about the deprecation schedule in due course.