Emplifi Documentation Center

Documentation

• Emplifi Fuel

  Track the progress towards your organization’s objectives

• Dashboard

  Your social media presence visualized

• Unified Analytics

  Access critical insights from all your Emplifi data in a single analytics environment

• Publisher

  Compose, schedule, and publish

• Community

  Your interaction hub - engage, escalate, solve

• Care

  Take care of Community escalations with a dedicated team of agents

• Content

  Listen, create, inspire, advertise

• UGC

  Let your customers speak for you

• Influencers

  Find and align with top platforms' Influencers

• Ratings & Reviews

  Provide authentic content, build trust, and amplify the right message

• Listening

  Tune in and listen to digital conversations

• Settings

  Learn how to set up and customize your Emplifi platform

• Flow Automations

  Automate complex processes with the simplicity of a drag-and-drop flowchart

• User Guides

  Browse this section for individual use cases and how-tos

• Librarian

  Your personal AI-powered assistant

• Emplifi Bot

  Automate customer conversations

• Emplifi Agent

  Automate your B2C workflows

• Release Notes

  Learn about the latest and upcoming features

• Deprecated Features and Components

  Review the features and components that were sunset

• Share Your Feedback and Ideas with Emplifi

  Submit ideas and see an overview of features that we are considering