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Ratings & Reviews

With Emplifi Ratings & Reviews, you can effortlessly source high-quality product reviews and star ratings from digital channels, driving conversions and engagement at the point of purchase. Enhance these reviews with additional customer feedback through Seller Ratings, Visual Reviews, Checkout Comments, and Community Q&A:

  • Empower your eCommerce teams to effortlessly manage and publish customer reviews on eCommerce websites and gain a comprehensive overview of the sentiment for your products through extensive reporting options. 

  • Syndicate reviews across retail networks to amplify your review volume and coverage across essential sales channels while also elevating your brand's reputation — significantly influencing customer purchasing decisions.

  • With language filtering, content tagging, and professional services moderation, Emplifi Ratings & Reviews seamlessly integrates into your customer support platform so you can address and respond to reviews that need your attention.

  • Choose from ready-to-use layouts, or completely customize the look and feel of your reviews so they perfectly match the aesthetic of your brand – all without impacting the speed of your sites.

  • Source feedback from your eCommerce sites using Community Q&A, Checkout Comments, and Visual Reviews — and pull data from surveys and social media to get insights across your digital channels.

  • Expand your brand's reach by seamlessly integrating reviews into your email and SMS campaigns, mobile apps, and loyalty programs.

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