Community

Community module allows you to engage with your followers and manage your interactions across multiple social profiles.

Emplifi Community - engage with your followers and solve their issue

Review the Emplifi Learning video and then explore Community options in greater detail.

https://vimeo.com/767396720/074dbe55e6?share=copy

Get Started with Community

Activate Profiles for Community and Set Up Profile Roles

Community Inbox

Set Up Filters in Community Feeds

Understand the Actions and Buttons of a Community Message

Get Notified about Relevant Actions in Community

Set Up and Use Templates for Replying to Community Messages

Respond to a Community Message

Escalate a Community Message to Care

Export and Share Community Data

Enable Translations in Community

Measure and Optimize Community Management at Scale

How to Be Proactive in Your Community Management

Analyze Performance of Your Community Operations

Enable Instagram Direct Messages in Community

Content Types, Historical Data, and Update Frequency in Community

Integrate Community and Salesforce

Agent Target Configuration

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