Breadcrumbs

Instagram Media and Profile Insights Metrics Deprecation (January, 2025)

As per Meta’s announcement, several Instagram Media and Profile Insights metrics were deprecated on January 8th, 2025.

Meta’s decision impacts all partners that rely on the affected APIs, including Emplifi and all our competitors.

As part of the deprecation communication efforts, we are adding deprecation warning messages to the affected widgets and metrics.

Deprecation Warning.png

General impact

Post level - partial impact

Only carousel posts are impacted and rare standard posts with video. Reels are not affected.

  • video_views

Profile level - full impact

Whole metric is deprecated.

  • email_contacts

  • get_directions_clicks(based on the metric name listed here in announcement and existing metric listed in docs.)

  • phone_call_clicks

  • profile_views

  • text_message_clicks

  • website_clicks

  • Instagram Reels

    • ig_reels_aggregated_all_plays_count metric is mapped to video_views, so deprecation does not have impact here.

  • Non-reel posts with video views

    • Carousel posts

Unified Analytics

image-20241115-102231.png

The following Unified Analytics widgets or sections of a board are impacted:

Post level

Meta’s video_views metric deprecation.

  • Campaigns & labels → Cross-platform overview

    • Video views
      partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

  • Campaigns & labels → Instagram

    • Video views
      partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

    • Video views trend
      partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

  • Social profiles → Instagram → Content performance

    • Video views by type
      partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

    • Video views trend
      partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

Profile level

  • Social profiles → Instagram → Overview

    • Contact clicks
      full impact - entire widget was deprecated
      Widget combines the following metrics:

      • website_clicks

      • phone_call_clicks

      • text_message_clicks

      • get_directions_clicks

      • email_contacts

    • Profile views
      full impact - entire widget was deprecated

Content hub

image-20241115-102348.png

Profile metrics are not displayed in Content Hub.

Post level

  • video_views
    partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

    • insights.videoViewsOrganic

      • Organic video views in feed

      • Views - organic in table

    • video.viewCount

      • Video viewsin feed

      • Video view count in table

        • insights.video_views is returned if BUSINESS_TOGGLE_IG_BOOSTED_DATA is off

        • (insights.organic_paid_video_views' is returned with the toggle on

Dashboard

image-20241115-102431.png

Post level widgets

  • Video views widget (crossplatform + instagram)
    partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

Profile level widgets

  • Contact clicks widget (renamed from Website clicks)
    full impact - entire widget was deprecated
    Widget combines

    • website_clicks

    • phone_call_clicks

    • text_message_clicks

    • get_directions_clicks

    • email_contacts

  • Profile views widget (crossplatform + Instagram)
    full impact - entire widget was deprecated

Public API

https://api.emplifi.io/

Post level

Meta’s deprecated video_views metric have partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected.

  • Aggregated post metrics - all API versions

    • insights_video_views

  • Posts → Instagram posts

    • insights_video_views
      partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected

Profile level

  • Profile Metrics → Instagram Metrics
    full impact - entire metric was deprecated

    • insight_profile_clicks metric with click_target dimension

      • insight_profile_clicks combines

        • website_clicks

        • phone_call_clicks

        • text_message_clicks

        • get_directions_clicks

        • email_contacts

      • click_target breakdown

        • website

        • phone_call

        • text_message

        • get_directions

        • email_contacts'

    • insights_profile_views

Custom metrics

Partial impact - losing data from carousel posts and rare standard posts with video, reels parts are not affected.

video_views metric is used in:

  • insights_impressions_or_video_views = insights.impressions OR insights.video_views for IG posts. The metric returns only insights.impressions for stories.

  • insights_video_views = insights.video_views for IG posts only.

  • insights_video_views_v2 = insights.video_views for IG posts only.

What will happen after deprecation

  • We will keep the affected metrics in product for three months after the deprecation to allow you to export and report on historical data.

  • Affected metrics will be removed from the suite in April 2025.

  • You will see in-product notifications in affected areas.

  • Communication about the deprecation will be shared through the usual channels - release notes, socials both in the run-up to deprecation itself and after.