Skip to main content
Skip table of contents

Emplifi Ratings & Reviews Product Search

If you have the manager site role, you can open Product Search. With product search, you can find information about the active and inactive products inside your Ratings & Reviews site.

Steps:

  1. In Emplifi Ratings & Reviews, click Settings → Product Search.

  2. Use the search to filter the list of products. The list updates as you type.

  3. Click on a product to open up a side panel with more details about the product.

After you open the side panel, you can bookmark or copy and paste the URL to share the product.

Search Your Ratings & Reviews Site Catalog

By default, when you open product search, Emplifi Ratings & Reviews displays a table with up to 50 results from your Active Only products, with a Load more button if more items are available.

The search results table shows the following information:

Column name

Description

Title

Product title

SKU

Stock keeping unit

Type

Indicates whether the product is an item or bundle

VPC

Virtual parent code (you can also click the magnifying glass icon to open the VPC details panel)

Brand

Product brand

Active

Indicates whether the product is active (true/false)

Image

Shows processed image if available, otherwise original. Displays “N/A” if no image exists

You can hover over or click on some values to copy them to your clipboard. The table automatically displays more results if you scroll to the bottom of the page.

You can filter a direct search by the following categories:

  • Title, SKU, VPC

  • EAN

  • MPN

  • UPC

And you can further refine the search results by Brand and whether or not the products are active.

If you are unable to find an item in your catalog, check that you are filtering by the correct category and brand. It is also possible that you need to deselect Active Only.

Details Panel

Click a product in the list to open the Product details panel. You can also click the magnifying glass icon in the VPC column of the search table to open the VPC details panel. At the top of either panel is a header with the title of the product or value of the VPC.

Header

The following table is in the order of appearance within the header:

Property

Description

Item Type

Item, VPC, or Bundle (only for the parent product of a bundle)

Title or VPC

Product name or the Virtual parent code

Active/Inactive

Active or Inactive (only available in the Product details panel)

The Product details panel also has a more options menu (ellipses …). Open the menu to view the main PDP, source image, or the resized version of the image via Emplifi’s CDN (content delivery network).

Product Details Panel

The product details panel opens by default when you click any field within the search table.

You can also access the product detail overlay for a product when you are in Moderate → Reviews.

The panel has the following information:

Info

Property

Description

In stock

Indicates whether the product is in stock

SKU, EAN, VPC, JAN, Brand, UPC, MPN, ISBN, ASIN, Price, Currency, Category

The product identifiers pulled from your catalog

Source Image URL

Direct link to original image from product feed

Image

The product image

Content

Property

Description

Average rating

Displays the average rating of the product and the number of ratings.

Count

Displays the count for Reviews, Ratings, Questions, Answers, and Checkout Comments, both Direct and Related.

Attributes

This section appears only if your site has product attributes enabled.

When product attributes are enabled for your site, this section shows a list of the attributes assigned to the product. These are different from attributes that appear in the dimensions section of the product details panel.

AI Topics

If your site hasAI Review Topics enabled, this section contains the name of the AI review topics associated with the product.

Dimensions

Property

Description

Dimension name

The name of the review dimension

Type (optional)

The type of review dimension

Attributes

The values that can be selected for the associated dimension.

VPC Group

If the product is part of a VPC group, then the Product details side panel for the product includes the VPC group option to quickly see a list of other products which are part of the VPC group.

You can click on any product in the VPC group list to open up the Product details panel for that product. You can also copy the entire contents of the table to your clipboard.

View Bundle Information

Clicking on a product in the list opens the side panel:

  • If the product is part of a bundle, then the side panel for the product includes the Bundle parents option to quickly find the parent item for the bundle.

  • If the product is the parent item of a bundle (as in, the item that the other items are bundled into), then the side panel for the product includes the Bundle items option to quickly find the products that are a part of the bundle.

You can click on any product in the bundle lists to open up the search side panel for that product. You can also copy the entire contents of the table to your clipboard.

VPC Details Panel

Click the magnifying glass icon in the VPC column of the search table to open the VPC details panel.

The VPC details panel shows the average rating of all the products that share the same VPC. You can also access the VPC group tab to see a list of other products what are part of that VPC group.

You can click on any product in the VPC group list to open up the Product details panel for that product. You can also copy the entire contents of the table to your clipboard.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.