Skip to main content
Skip table of contents

Email Opt-Out Feed

This feed allows you to opt your customers out of receiving any emails from Emplifi Ratings & Reviews on your behalf if they have previously chosen to opt out of emails via your system. This is an optional feed.

Providing the email opt-out feed to Emplifi Ratings & Reviews

You can provide your email opt-out feed to Emplifi Ratings & Reviews by manually uploading the file, supplying the file's URL or FTP location, or setting up automated collection via the TurnTo API for Emplifi Ratings & Reviews.

Manual File Upload

Steps:

  1. In Emplifi Ratings & Reviews, click Settings → Feeds → Email opt-out feed.

  2. Select your file, and then click Submit.

Upload File by URL or FTP

Steps:

  1. In Emplifi Ratings & Reviews, click Settings → Manage Site.

  2. In the Opt-out Feed Url field, enter the URL or FTP location of your opt-out file.

  3. Scroll to the bottom of the page and click Update to save your changes.

To deliver via the TurnTo API for Ratings & Reviews, see Automating Feeds with the TurnTo API for Emplifi Ratings & Reviews.

Emplifi Ratings & Reviews email opt-out feed format

The opt-out list is a text file with each email address on its own line. The file can contain as many email addresses as necessary.

For your reference, the following is a sample Email Opt Out Feed file.

TEXT
user1@somesite.com
user2@othersite.com
user3@anothersite.com
user4@somesite.com

Getting opt-outs from Emplifi Ratings & Reviews

When a shopper opts out of an Emplifi Ratings & Reviews email, you may want to unsubscribe that user from other emails in your own system. You can choose to receive a file with email addresses for all users who have unsubscribed from emails. This is handled in another feed.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.