Skip to main content
Skip table of contents

Care Escalated to Salesforce Condition

The Escalated to Salesforce condition element for Care Flow Automations filters cases by whether they’re escalated to Salesforce:

To learn more about the Care integration for Salesforce, see Integrate Care with Salesforce.

  • Case is escalated to Salesforce
    Filters cases that are escalated to Salesforce.

  • Case is not escalated to Salesforce
    Filters cases that are not escalated to Salesforce.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close