Care Assigned SLA Policy Condition

The Assigned SLA policy condition element for Care Flow Automations filters cases by the SLA policy assigned to the case:

• Select all (that apply)
  The list of SLA policies created in your account. Each policy gives the status of the SLA (On/Off) and a truncated description of the policy. To learn more about SLA policies in Care, see Set Up a Service-level Agreement (SLA) in Care.

Logic options:

• is any of

• is none of