Care Message Type Condition

The Message type condition element for Care Flow Automations filters cases by the type of message:

• Owned profiles' messages

  • Ad comments

  • Comments

  • Direct messages

  • Posts / Wall posts

• Mentions

  • Posts / Quotes / Tags

  • Mention comments

  • Stories (Direct message)

• Reviews

• Listening

Logic options:

• is any of

• is none of