Sent messages

General description
All the sent messages you find in Community (both the messages sent from Community and the messages sent natively - directly from the social media platform), namely:

• Replies to comments

• Replies to ad comments

• Direct conversations

  • Whole conversations, not individual direct messages in the conversations, are counted. A direct conversation is included when at least one message in this conversation was sent within the date range defined in the widget.

  • Depending on the widget configuration, the same direct conversation may be counted more than once.
    Example: The date range defined in the widget is set to January-March, and the data is broken down by month. If a conversation contains messages from January and messages from February, this conversation will be counted twice: it will be included in the number of messages in January and in the number of messages in February.

The sent messages that were hidden or deleted are included.

Platform
Facebook, Google Business, Instagram, LinkedIn, TikTok, WhatsApp, X (formerly Twitter), YouTube

Platform reach
Multi-platform

Organic or Boosted
N/A

Private or Public
N/A

Level
N/A

ADS
No

Dashboard template
Community