General description
All the sent messages you find in Community (both the messages sent from Community and the messages sent natively - directly from the social media platform), namely:
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Replies to comments
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Replies to ad comments
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Direct conversations
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Whole conversations, not individual direct messages in the conversations, are counted. A direct conversation is included when at least one message in this conversation was sent within the date range defined in the widget. -
Depending on the widget configuration, the same direct conversation may be counted more than once.
Example: The date range defined in the widget is set to January-March, and the data is broken down by month. If a conversation contains messages from January and messages from February, this conversation will be counted twice: it will be included in the number of messages in January and in the number of messages in February.
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The sent messages that were hidden or deleted are included.
Platform
Facebook, Google Business, Instagram, LinkedIn, TikTok, WhatsApp, X (formerly Twitter), YouTube
Platform reach
Multi-platform
Organic or Boosted
N/A
Private or Public
N/A
Level
N/A
ADS
No
Dashboard template
Community