Incoming vs sent messages
General description
All the messages you find in Community, incoming and sent (both the messages sent from Community and the messages sent natively - directly from the social media platform), including those that were hidden or deleted:
Comments
Ad comments
Replies
Mentions
Wall posts
Direct conversations
Whole conversations, not individual direct messages in the conversations, are counted. A direct conversation is included when at least one message in this conversation was sent within the date range defined in the widget.
Platform
Facebook, Google Business, Instagram, LinkedIn, TikTok, WhatsApp, X (formerly Twitter), YouTube
Platform reach
Multi-platform
Organic or Boosted
N/A
Private or Public
Private
Level
N/A
ADS
No
Dashboard template
Community