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Care Change Salesforce Status Action

The Change Salesforce status action element for Care Flow Automations updates the Salesforce case status of a case that was escalated from Care to Salesforce:

To learn more about the Care integration for Salesforce, see Integrate Care with Salesforce.

  • Salesforce account
    The Salesforce account where you want to change the case status.

  • Status
    The status you want to change the case to.

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