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Care Messages Message Hidden Or Deleted Trigger

The Message hidden or deleted trigger for Care Messages Flow Automations triggers the flow when a message in a Care case gets deleted or hidden.

  • Deleted
    Triggers the flow when a message is deleted.

  • Hidden
    Triggers the flow when a message is hidden.

The delete action is available for Facebook (wall posts and comments only), Instagram (comments only), and LinkedIn.

The hide action is available for Facebook, Instagram, TikTok, X (formerly Twitter), and YouTube.

Neither action is supported for direct messages.

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