Emplifi Bot

Emplifi Bot is an award-winning conversational concierge that is driven by narrow AI and natural language processing. Emplifi Bot is built to give customers a consistent experience across multiple channels, including websites, branded apps, and messaging platforms.

Bot can pull information from authored content to provide answers in a conversation format, and when your customer needs to receive proactive notifications, the bot can send alerts to them on the customer's preferred channel. Emplifi Bot can be configured to seamlessly escalate a customer to an agent either automatically or at the customer's request, enabling the customer to get immediate assistance.