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Filter Profiles

Filter profiles to display only the profiles that meet certain criteria.

You can filter profiles by the following criteria:

  • Platforms

  • Ownership

  • Connection status

  • Connection type

  • Community connection status

  • Profile labels

  • User groups

  • Users

Filter_panel.png

Filtering criteria

You can combine multiple criteria in one filtering request. For example, you can filter out only owned profiles on Facebook with expired connections:

  • Platform: Facebook

  • Ownership: Owned

  • Connection status: Expired

However, not all combinations of filtering criteria are supported. For example, product tags and shared insights are Instagram-specific connection types; no other platform supports them.
If you select LinkedIn as platform and at the same time you select Shared insights as connection type, no profile will be found because this combination of search criteria is not supported.

Platforms

Select one or more social media platforms:

  • Facebook

  • Instagram

  • LinkedIn

  • Pinterest

  • Snapchat

  • TikTok

  • X (former Twitter)

  • YouTube

Ownership

Select the type of profile ownership:

  • Owned

  • Public
    Supported only for profiles on Facebook, Instagram, X (former Twitter), and YouTube

For more information about owned (private) and public profiles, see Add a Profile as Owned (Private) or Public.

Connection status

Select one or more connection statuses:

  • Connected

  • Not connected

  • Expired

For more information about connections and their status, see Check Connection Status of Owned Profiles.

Connection type

Select one or more connection types:

  • Publishing
    Supported only for profiles on Facebook, Instagram, LinkedIn, Pinterest, TikTok, X (former Twitter), and YouTube; not supported for profiles on Snapchat

  • Insights
    Supported for profiles on Facebook (only for Facebook pages with more 30 or more likes), Instagram, LinkedIn (only for LinkedIn company pages (business profiles); not supported for LinkedIn personal pages (private profiles)), Pinterest, Snapchat, TikTok, X (former Twitter), and YouTube

  • Ads posts
    Supported only for profiles on Facebook and Instagram

  • Messaging
    Supported only for profiles on Instagram

  • Product tags
    Supported only for profiles on Instagram

  • Shared insights
    Supported only for public profiles on Instagram

Filtering profiles by shared insights

The Shared insights connection is supported only for public Instagram profiles. You can request access to a public Instagram profile’s insights (for example, statistics on their posts, stories, or audience) to identify whether this profile is the right match for your brand to collaborate with.

Shared_insights.png

The Shared insights connection has its own specific statuses that you can see when you open an individual profile:

  • Invite

  • Requested

  • Accepted

  • Rejected

  • Canceled

  • Expired

You can display the profiles where the Shared insights connection is in a specific status.

  • To display all profiles with the Shared insights connection in any status (or, in other words, to display all public Instagram profiles), just select Shared insights as connection type.

    Shared_insights_only.png
  • To display the profiles with the Shared insights connection in a status of Invite, Requested, Rejected, and Cancelled, select Shared insights as connection type and Not connected as connection status.

    Shared_insights_plus_not_connected.png
  • To display the profiles with the Shared insights connection in a status of Accepted, select Shared insights as connection type and Connected as connection status.

    Shared_insights_plus_connected.png
  • To display the profiles with the Shared insights connection in a status of Expired, select Shared insights as connection type and Expired as connection status.

    Shared_insights_plus_expired.png

Community connection status

Select whether the profiles are enabled for Community:

  • Enabled
    Supported only for owned profiles on Facebook, Instagram, LinkedIn, TikTok, X (former Twitter), and YouTube; not supported for profiles on Pinterest and Snapchat

  • Disabled
    Filtering by Disabled as Community connection status returns both owned profiles that are not enabled for Community and public profiles.

For more information about enabling profiles for Community, see Activate Profiles for Community and Set Up Profile Roles.

Profile labels

Select one or more profile labels.

For more information about labels, see How to Set Up Labels.

User groups

Select one or more user groups.

For more information about why include profiles in user groups, see Set Up Visibility of a Profile.

Users

Select one or more users.

For more information about why assign profiles to users, see Set Up Visibility of a Profile.

Filter profiles

Steps:

  1. Go to Settings -> Profiles.

  2. Click Filter on the top right.

    Filter_profiles.png

    The filter panel opens.

  3. Set up the filter criteria, and click Filter profiles.
    The profiles that meet the filter criteria are listed.

To clear the filter and return to listing all the profiles, click the cross icon next to Filter on the top right.

Clear_filter.png

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