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Emplifi Documentation Center

Recommended

Care

Take care of Community escalations with a dedicated team of agents

Unified Analytics

Access critical insights from all your Emplifi data in a single analytics environment

Release Notes

Learn about the latest and upcoming features

Documentation

Dashboard

Your social media presence visualized

Unified Analytics

Access critical insights from all your Emplifi data in a single analytics environment

Publisher

Compose, schedule, and publish

Community

Your interaction hub - engage, escalate, solve

Care

Take care of Community escalations with a dedicated team of agents

Content

Listen, create, inspire, advertise

UGC

Let your customers speak for you

Influencers

Find and align with top platforms' Influencers

Listening

Tune in and listen to digital conversations

Ratings & Reviews

Provide authentic content, build trust, and amplify the right message

Settings

Learn how to set up and customize your Emplifi platform

Widgets Dictionary

Explore dashboard widgets and learn how they work

User Guides

Browse this section for individual use cases and how-tos

Legacy Analytics

Classic Emplifi analytics

Librarian

Your personal AI-powered assistant

Emplifi Bot

Your customers' AI-powered helper

Emplifi Agent

Automate your B2C workflows

Release Notes

Learn about the latest and upcoming features

Deprecated Features and Components

Review the features and components that were sunset

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