Care Flow Triggers

This sections contains a list of available trigger elements when creating a flow for Care.

If someone creates a flow with a resource that they later lose access to, the flow becomes view-only to that user. If the flow is active when they lose access, the flow does not become inactive and continues to process content.

Care New Case Trigger

Care Case Status Trigger

Care Case Field Update Trigger

Care Priority Trigger

Care Sentiment Trigger

Care New Case Message Trigger

Care Assignee Update Trigger