Manage Emplifi Ratings & Reviews Users
User management for Emplifi Ratings & Reviews is controlled in two places: from within the Emplifi platform settings and from within the Ratings & Reviews Team portal.
Before you begin
Before you can add a user into Emplifi Ratings & Reviews, the user must first exist in your Emplifi account with an account role that gives them application access to Emplifi Ratings & Reviews. Only Emplifi Account Admins can create new user for Emplifi. To learn more, see Add a User to an Emplifi Account and Account Roles.
Emplifi users who are added into Emplifi Ratings & Reviews with the Manager role can create new experts, moderators, report viewers, additional staff, add roles to existing users, and remove roles from user accounts.
Add a User to Empli Ratings & Reviews and Assign Roles
To add a new user, you add them to the role you want them to have within your Emplifi Ratings & Reviews site. To learn more, see Types of User and Expert Roles for Emplifi Ratings & Reviews.
Users can have more than one site role.
Steps:
In Emplifi Ratings & Reviews, click Team → Site roles.
Next to the type of role you want to add to a user, enter the same email that they use for their Emplifi account and click Add.
The role is added to the user.
Why can’t I add a user?
If the email you are trying to add is not associated with a user in your Emplifi account, the following message appears:
This is because the user must first exist in your Emplifi account with an account role that gives them application access to Emplifi Ratings & Reviews.
Steps:
Invite the user to your Emplifi account and assign them an account role with access to Emplifi Ratings & Reviews. To learn more, seeAdd a User to an Emplifi Account and Account Roles.
After the user exists in your Emplifi account (even if they have not verified themselves), you can add them to Emplifi Ratings & Reviews.
Remove a Role
Managers can remove a user from a role.
Steps:
In Emplifi Ratings & Reviews, click Team → Site roles.
Find the role you want to remove, and next to the user click the remove icon.
