Add an Owned Profile for Your TikTok Account

Add a TikTok account that you own or manage as an owned (private) profile to your Emplifi account. Having a TikTok account as an owned profile allows you to see the insights of the account and to post content to the TikTok account directly from Emplifi.

To know more about owned and public profiles, see Add a Profile as Owned (Private) or Public.

This article is for the users who have an account role with the “Add Pages & Profiles” permission (that is, for Account Admins and the users who have a custom account role with the “Add Pages & Profiles” permission under the Pages & Profiles section; see Account Roles).

Add an owned profile for your TikTok account

Steps:

1. In a browser, log in to your TikTok account.

2. In the same browser window, access Emplifi, and go to Settings -> Channels -> Social profiles.

3. Click +Add profile.
   The dialog for adding a new data source pops up.

4. Click Connect owned profiles.
   You are prompted to select a social media platform.

5. Click TikTok.
   If it is the first time you are attempting to add a profile for a TikTok account to Emplifi, you are asked to allow Emplifi to access all the relevant data required. Review the requested data permissions and allow Emplifi to access the data.
   
   Emplifi accesses the data from TikTok, and the dialog shows the TikTok account.

   

   If no TikTok account is shown, see “Troubleshooting” further in this article.

6. Toggle the switch for the TikTok Insights option to ON to enable access to the insights of the TikTok account, and toggle the switch for the TikTok Publishing option to ON to be able to post content to the TikTok account from the Publisher module.
   The Connect profiles button on the bottom right gets enabled.

7. (Optional) Perform the following actions:

   

   • Click the group icon to set up the visibility of the profile in the Emplifi account.
     By default, the profile is set to be visible only to you and Account Admins (for more information about visibility, see Set Up Visibility of a Profile).

   • Click the label icon to assign labels to the profile (for more information about the labels, see How to Set Up Labels).

   • Select the timezone to apply to the profile (for more information about the timezones, see Customize the Properties of a Profile).
     By default, the timezone is set to your default timezone.

8. Click Connect profiles.
   The TikTok account is added as an owned profile and appears in the list of profiles.

If you want track the profile in Community, enable Community management for the profile (see Activate Profiles for Community and Set Up Profile Roles).

Troubleshooting

If something is going wrong while you are adding an owned profile for a TikTok account, check that you are logged in to the correct TikTok account.

If you are indeed logged in to the correct account, contact Emplifi Support at support@emplifi.io. Include the URL of the TikTok account that you want to add to the Emplifi platform in your Support ticket.