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Add an Owned Profile for Your YouTube Channel

Add a YouTube channel that you own or manage as an owned (private) profile to your Emplifi account. Having a YouTube channel as an owned profile allows you to see the insights of the account and to post content to the YouTube channel directly from Emplifi.

To know more about owned and public profiles, see Add a Profile as Owned (Private) or Public.

This article is for the users who have an account role with the “Add Pages & Profiles” permission (that is, for Account Admins and the users who have a custom account role with the “Add Pages & Profiles” permission under the Pages & Profiles section; see Account Roles).

This article describes the steps you need to perform in a third-party product. The process and changes in the user interface in third-party products are subject to changes beyond our control, and Emplifi therefore accepts no liability associated with them.

Prerequisites

Before adding a YouTube channel as an owned profile, make sure that your Google account is the owner of the YouTube channel. For more information about access to your YouTube channel, see this YouTube help article.

To check your access:

  1. Log in to your Google account.

  2. Go to the YouTube Studio.

  3. Go to Settings -> Permissions, and review the account permissions.

    Google_YT_permissions.png

Add an owned profile for your YouTube channel

Steps:

  1. In a browser, log in to your Google account.

  2. In the same browser window, access Emplifi, and go to Settings -> Channels -> Social profiles.

  3. Click +Add profile.
    The dialog for adding a new data source pops up.

  4. Click Connect owned profiles.
    You are prompted to select a social media platform.

  5. Click YouTube.
    (info) If it is the first time you are attempting to add a profile for a YouTube channel to Emplifi, you are asked to allow Emplifi to access all the relevant data required. Review the requested data permissions and allow Emplifi to access the data.

    Emplifi accesses the data from Google, and the dialog shows the YouTube channel.

    Connect_owned_profiles_YT.png

    (info) If no YouTube channel is shown, see “Troubleshooting” further in this article.

  6. Toggle the switch for the YouTube Insights option to ON to enable access to the insights of the YouTube channel, and toggle the switch for the YouTube Publishing option to ON to be able to post content to the YouTube channel from the Publisher module.
    The Connect profiles button on the bottom right gets enabled.

  7. (Optional) Perform the following actions:

    Adding_a_profile_actions.png
    • Click the group icon to set up the visibility of the profile in the Emplifi account.
      By default, the profile is set to be visible only to you and Account Admins (for more information about visibility, see Set Up Visibility of a Profile).

    • Click the label icon to assign labels to the profile (for more information about the labels, see How to Set Up Labels).

    • Select the timezone to apply to the profile (for more information about the timezones, see Customize Your Care Settings).
      By default, the timezone is set to your default timezone.

  8. Click Connect profiles.
    The YouTube channel is added as an owned profile and appears in the list of profiles.

If you want track the profile in Community, enable Community management for the profile (see Activate Profiles for Community and Set Up Profile Roles).

Troubleshooting

If something is going wrong while you are adding an owned profile for a YouTube channel, take the following actions, and try adding an owned profile again:

  • Check that all the prerequisites are met (see “Prerequisites” earlier in this article).

  • Check that you are logged in to the correct Google account.

If none of those actions helped, contact Emplifi Support at support@emplifi.io. Include the URL of the YouTube channel that you want to add to the Emplifi platform in your Support ticket.

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