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Delete a Care Case

Deleting a Care case is permanent.

Once a case is deleted, you cannot restore it.

You can delete a case at any point. You do not have to be assigned to a case to be able to delete it.

If you want to delete multiple cases at once, see Perform Operations on Multiple Care Cases at Once.

Steps:

  1. Click the case that you want to delete.

  2. Click the status selector in the top right corner, and click Delete.

    Delete_case.png

    You are asked to confirm the deletion.

  3. Click Delete case.
    The case is deleted.

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