Skip to main content
Skip table of contents

Delete a Care Case

Deleting a Care case is permanent.

Once a case is deleted, you cannot restore it.

You can delete a case at any point. You do not have to be assigned to a case to be able to delete it.

If you want to delete multiple cases at once, see Perform Operations on Multiple Care Cases at Once.


  1. Click the case that you want to delete.

  2. Click the status selector in the top right corner, and click Delete.


    You are asked to confirm the deletion.

  3. Click Delete case.
    The case is deleted.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.