Reels FAQ

What are Instagram Reels?

Reels were introduced by Instagram in 2020 as their answer to TikTok, and have since become a core part of the instagram platform.

Like TikTok, Reels are short-form videos (between 5 - 90 seconds) that users can create with a suite of powerful editing and music tools via the Instagram app, enabling them to create highly engaging and entertaining content. 

How do I collect Reels within Emplifi UGC?

Instagram Reels will be collected via all of our Instagram collection methods: Mention, Hashtag, User Handle, Photo Tag, and Creators.  

Per Meta’s download and copyright protections update from July 30, 2026, creators can disable download access to Reels content in their Instagram settings. This setting stops Emplifi from accessing their Reels content.

How can I find Reels that I have collected?

You will be able to visually distinguish Reels from other short-form video content within Emplifi UGC with the new Reels icon:

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 We’ve also added an Instagram Reels album filter, so you can quickly view all of the Reels you’ve collected in a given album:

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Why certain Creators Reels are not collected?

Instagram users have an option to disable download access from their Reel content. This option prevents Emplifi from collecting their Reel content.

Enabling or disabling Reels download

To allow Emplifi to collect Reels with a mention or tag, the Instagram user must keep the Reel downloads option enabled in their Instagram settings until the Reels have been collected.

Instagram Settings steps for Creators to enable downloads:

  1. Go to “Settings and activity”

  2. Find the “How others can interact with you” section

  3. Select “Sharing and reuse”

  4. Scroll down to the “Allow people to share externally” section

  5. Switch on the “Downloads” toggle

The same control appears when creators publish a Reel, under More options > "Allow people to download your reels" during the publish Reel screen. Turning it off from there
with "Turn off for all reels" turns off the account setting as well. "Turn off for this Reel" applies to that single Reel only.

Instagram allows users to enable downloading for published reels at any time. However, if a Reel was published with “downloads disabled”, enabling it afterwards will not allow it to be collected retroactively. Only reels published while the “Downloads” setting is on are collected.

See more in the official Instagram documentation.

What can I do with Instagram Reels?

Reels collected within Emplifi UGC are treated the same as Instagram videos collected within Emplifi UGC, meaning you can manage them with the exact same tools and features that you are using with Instagram videos, including permissioning, scheduling, tagging & publishing.

Can I schedule content to post as an Instagram Reel?

On July 21st 2022 Instagram announced that “In the coming weeks, new video posts shorter than 15 minutes will be shared as reels.” 

What this means for users of the scheduler is that in the coming weeks, videos scheduled to post directly to Instagram that are less than 15 minutes long and that meet Instagram's posting specs will be posted as a Reel.

Note: We are unsure when this change will happen for everybody, but we will monitor our systems and notify everyone when this happens!

Can I view Reels analytics?

Yes!

Brand-Owned Reels Analytics

You will be able to view all analytics for your brand-owned Reels.  Reels will now appear in social reports, which you can create & access in the analytics section, under reports.  You can view all Reels analytics by downloading your social reports as a CSV.

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Creator Analytics

You will be able to view analytics for all Reels that your creators post in the analytics tab of any of your authenticated creator profiles.

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The analytics available for Reels collected from an authenticated business or creator profile:

comments

Number of comments on the reel.

likes

Number of likes on the reel. 

plays

Number of times the reels starts to play after an impression is already counted. This is defined as video sessions with 1 ms or more of playback. 

reach

Number of unique accounts that have seen the reel at least once. Reach is different from impressions, which can include multiple views of a reel by the same account.

saved

Number of saves of the reel. 

shares

Number of shares of the reel. 

total_interactions

Number of likes, saves, comments, and shares on the reel, minus the number of unlikes, unsaves, and deleted comments. 

 

For more info on the Creator portal, go to our Creator Portal FAQ.

The analytics available for Reels collected from an unauthenticated business or creator profile:

  • Likes

  • Comments

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How are Reels music rights handled?

Generally, music used in Instagram Reels is licensed by Instagram for use in Reels, and Instagram does not surface any videos through their API that they have deemed copyrighted audio. 

If you have concerns about repurposing Reels with music on your web properties via Emplifi UGC galleries, you can mute video content by default for any gallery you use to stop music from being played in your galleries.


Do you have feedback or more questions? You can contact us through our Emplifi Customer Center.