The interactive communication features in Emplifi UGC Creator Campaigns help you easily manage different sets of Creators in your seasonal campaigns. To take it to the next level, we are enabling 1:1 messaging with your Creators, all from within Emplifi UGC.
In addition to managing your campaigns and files, you can now:
Recruit Creators to join a campaign by sending them a custom email from within Emplifi UGC.
Message your Creators using text and files, while logging all message records within Emplifi UGC so you won’t lose track of the communication history
Collaborate with your colleagues to work with the same Creator, so that you can respond quickly to Creator needs
Automate Creator campaign status when Creators accept or reject your campaign invitation in pixlee.me/in
Send, receive, and log direct messages with Creators (including attachments) to facilitate effective collaboration between your brand and your Creators and advocates
Follow these instructions to utilize this new feature:
Set up an Creator campaign from your Creator Campaigns.
You will only be able to interactively communicate with an Creator once they have accepted your campaign invitation
If accepted, the Creator can use http://pixlee.me to chat and send attachments
If accepted, the brand can chat and send attachments through the “Messages” tab that’s located specifically in the campaign album’s Creator contact card and not through the contact card within the general Creators contacts tab
If denied, the campaign will not be seen by the Creator in pixlee.me/in
If denied, the brand won’t be able to chat with that Creator from within the campaign; they can send out another email to reach back out
Creators are notified when they have received a message by email and brands are notified when they have received a message from within the campaign
Your View of Creator Campaign Manager
To access this, you will have to click into an Creator’s profile from a campaign. You will notice a new tab labeled “Messages.”
You will not be able to view this new tab if you click into an Creator from the Contacts tab
Creator’s View of Creator Campaign Manager
Creators can message you by means of the Creator Campaign Manager through https://pixlee.me/ which works on both mobile and desktop web browsers. Once the Creators have entered their credentials, they can view their campaigns and communicate with you with messages in each campaign.
Switch between pixlee.me/in pages on the top right corner:
Enabling/disabling email notifications
Viewing http://pixlee.me terms and services
Do you have feedback or more questions? You can contact us through our Emplifi Customer Center.