Additional Review Actions

The following actions can all be accessed from the ellipsis (. . .) menu on the review.

Edit a Review

Occasionally, you may need to edit the text of a review to comply with local laws (such as removing obscenity or personally identifiable information) or because the original reviewer requested a change.

Steps:

1. Click the ellipsis (. . .) menu on the review.

2. Choose Edit review.

3. Make your edits.

4. Click Save.

Shoppers notice when the content of their review is altered, even if it’s to correct a typo. The best practice when editing a review is to be transparent with your edits. It is not possible to edit the star rating of a review.

View the History of a Review

To see the history of a review, click the ellipsis (. . .) menu and choose View history. The review history shows every action taken involving the review starting from when the review was created.

Share a Review

To share a review with another moderator, click the ellipsis (. . .) menu and choose Copy URL.

A direct link to the review in Ratings & Reviews will be copied to your clipboard to share with other moderators who have access to your system.

Opt-out a Reviewer from Future Review Emails

To stop sending review solicitation emails to a reviewer with a confirmed email, click the click the ellipsis (. . .) menu on a review the reviewer sent and choose Opt out user.

Usually, this is necessary only if the reviewer asks to be removed from your RSE list or when they have sent inappropriate reviews.