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Two-Factor Authentication (2FA)

Two-factor authentication (2FA) secures your account by requesting a verification code in addition to providing a username and password to log in. Having 2FA in place helps you minimize the risk of data breaches, malware, and other forms of cyberattacks.

Emplifi offers the following 2FA solutions:

  • 2FA solution where your email is used as the second factor to confirm your identity

    • This is the default 2FA solution, which we started rolling out in July 2024.

    • With this solution in place:

      • All users in the Emplifi account are required to provide a verification code after they submit their username and password.

      • The verification code is delivered to the email that the user uses to log in to the Emplifi account).

      • An individual user can switch from getting the code from their email to getting the code via an authenticator application.

      • The users cannot disable 2FA for themselves.

    • For more information, see Set Up Two-Factor Authentication (2FA) with an Email Address.

  • 2FA solution where an authenticator application is used as the second factor to confirm your identity

    • This is a historical 2FA solution.
      Some existing Emplifi customers may have this solution. However, it is not available for new customers.

    • With this solution in place:

      • By default, 2FA is not enabled. You can choose to leave the decision to enable 2FA to each individual user. Enabling 2FA is not forced.

      • As an alternative, you can enable 2FA in the whole Emplifi account, and all users will be required to set up 2FA. The users cannot opt out or disable 2FA for themselves.

      • In either case, an individual user gets the verification code via an authenticator application.

      • There is no option to choose a different way of getting the verification code.

    • For more information, see Enable Two-Factor Authentication (2FA) with an Authenticator Application.

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