Salesforce Social Studio is a tool that allows you to schedule your own social content and gather analytics for them. If you are already using Social Studio, this will be a great additional feature for you. Follow these directions to get started:
-
You’ll first need to authenticate Social Studio via Emplifi UGC - you can do this by going into the "Integrations" section of your settings and clicking the “Add New Integration” button.
-
Select “Salesforce Social Studio” from the dropdown, and click “Add” - this will trigger a popup where you can authenticate your Salesforce Social Studio account. When completed, you should see "Social Studio" in your integrations list.
-
After authenticating, you will be able to start sending content! Click into a piece of content in an album. Click the newly added “Upload to Social Studio” button underneath the “Other Actions” dropdown.
-
Choose a message and "Social Studio Workspace" you would like to send your content to.
-
Once it’s been sent, your content will be available in the “Shared Content” section of your selected workspace.