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Why Doesn’t Emplifi UGC Recognize My Instagram Business Account?

This could be because of one or a combination of these reasons:

  • Your Instagram account in fact may not be a business account.

  • No Facebook profile with at least at admin level role is connected.

  • Your Instagram account may not be properly connected to the Facebook page.

Go to Troubleshoot Instagram or Facebook Connections to learn more.

Do you have feedback or more questions? You can contact us through our Emplifi Customer Center.

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