Twitter widgets in Dashboard
- Ads content
- Agents' performance
- Answered surveys
- App installs
- Average interactions per post
Facebook, Instagram, LinkedIn, Pinterest, Twitter, YouTube
- Average interactions per tweet
- Care agents performance
- Case level CSAT
- Clicks
- Comments
- Content by labels
- Content by type
- Content impressions
Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter
- Content widget
Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter, YouTube
- Cost per link click
- CPC - Cost per Click
- CPE
- CPM - Cost per mille
- CTR - Click through rate
- Direct messages response time
- Distribution of interactions
- Engagement rate
Facebook, Instagram, LinkedIn, Twitter, YouTube
- Engagements (post)
Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter, YouTube
- First response time
- Growth of community size
Facebook, Instagram, LinkedIn, Pinterest, TikTok, Twitter, YouTube
- Growth of followers
- Growth of new cases
- Handling time
- Impressions (ADS)
- Impressions engagement rate (post)
Facebook, Instagram, LinkedIn, Pinterest Snapchat, Twitter
- Incoming messages
- Incoming vs sent messages
- Interactions (post)
Facebook, Instagram, LinkedIn, Pinterest, Twitter, YouTube
- Interactions per 1k followers
Facebook, Instagram, LinkedIn, Twitter, YouTube
- Likes
This widget was renamed to Post reactions.
- Link clicks (ADS)
- Link CTR
- Media views
Snapchat, Twitter
- Number of authors
Facebook, Instagram, Twitter, YouTube
- Number of cases
- Number of comments
Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter, YouTube
- Number of content pieces
Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter, YouTube
- Number of tweets
- Overall satisfaction score (OSAT/CSAT)
- Post engagement
- Post engagement rate
- Post reactions
- Potential impressions
Facebook, Instagram, Twitter, YouTube
- Response time
- Sent messages
- Sent surveys
- Sentiment of comments
Facebook, Instagram, LinkedIn, Twitter
- Sentiment of content
Facebook, Instagram, LinkedIn, Twitter
- Sentiment of direct messages
- Shares
- Social interactions
Facebook, Instagram, Twitter, YouTube
- Spend
- Survey response rate
- Survey response time
- Total community size
- Total followers
- User activity
- Video plays at 100%
- Video plays at 25%
- Video plays at 50%
- Video plays at 75%
- Video views (ADS)
- Video views (post)
Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter, YouTube