Emplifi Agent

Emplifi Agent is a contact center automation solution focusing on business-to-consumer contact.

Agent’s product documentation has been migrated to the new documentation site and is available in two versions:

• Production - https://agent-docs.emplifi.io/home/Production/

• Training - https://agent-docs.emplifi.io/home/Training/

You can toggle between the two version at any point on any page.

You can browse the Agent documentation set in the imbedded format below or directly.

The old Emplifi Agent documentation site is still available to ensure a smooth transition. We will inform you about the deprecation schedule in due course.